![]() ![]() Assisted students in locating and using library resources and assisted faculty members with materials needed to enrich classroom instruction. ![]() Instructed and supported students on research techniques and use of online resources.Stayed abreast of latest trends and strategies in field by reading trade publications and e-newsletters from Mayo Clinic.Responsibilities included answering patron's questions via library's online chat reference service to assist with broad variety of research topics.Maintained and added to library's resources to keep information recent and relevant for faculty members and students.Greeted patrons warmly and offered to assist with any issues or needs.Ivy Tech Community College – City, STATE , Repaired or replaced damaged items to maintain continuity of service.Maintained equipment in good working order for public-use.Oversaw branch library program, including media, catalog and instructional areas.Performed collection development and maintenance.Supervised staff and evaluated performance evaluation.Assisted library patrons with resolving computer problems.Responded to numerous reference calls daily, helping patrons with specific information needs.Worked closely with supervisors to maintain optimum levels of communication to effectively and efficiently complete projects or programs.Resolved problems, improved operations and provided exceptional service.Completed programs to ensure compliance with library or branch-specific policies and procedures.Created plans and communicated deadlines to ensure projects were completed on time. ![]()
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